This seems to be my night! I’ve scanned your in-stock pages for a shiny dress suitable for a prom party. It’s going to be formal but I need a modern formal look not the usual classic style. I want my dress to be shimmery but not exaggeratedly decorated with shimmering stones or something. And I definitely need a dress that has to be here within this week. Then, I found CD-1099. I know that I found it from your in-stock but I would feel better if someone from your company will tell me that you do have the item available at your warehouse. I tried calling your customer care number; unfortunately, I called beyond your office hours. So, I used your chat system instead, it was good to know that someone is still available that late. I was able to get hold of someone who was able to give me the answer I want to know. Nothing hinders me from submitting my order online especially after knowing that I’m going to get the dress at a discounted price. I’m enjoying my experience with your company. You gave me reason to come back again and shop at your site for my next dress. Camilla –
CD-1099 (Sandvika, Norway)
Hello, The Rose UPS delivery service came by the house today. They’re delivering a package containing my order for CD-165. I’m overwhelmed with so much joy after seeing the dress. It was absolutely gorgeous for $43.95. Can you imagine that I only paid $53.95 for both the dress and the shipping! Wow! If you can see the dress in person, you sure be overjoyed, too, because you paid less for a quality dress. My night at the prom will be awesome and I owe it to you, The Rose. You made my day by sending this beautiful dress right here and I’m sure my luck will continue until my prom night; I‘m gonna be wearing my lucky charm anyway. Thanks a lot! My friend was right your site is a reliable one. Nora
CD-165
(Duluth, Minnesota)
My boyfriend will be holding his exhibit three days from now. It’s why I have checked the status of my order earlier to make sure that the dress will get here in time. I didn’t know that while I was chatting with an agent at the chatroom of The Rose; my mother was signing the received form of my package containing my order from you. Laugh-Out-Loud! In short, I was worrying for nothing. By the way, I apologize to the agent who answered my call; I left her without notice and I was not able to get back right away because I was trying on the dress. She posted a closing spiel at the chatroom when I get back but thanks to her for accommodating me that time. Also, CD-9053 was quite a dress for only $23.95. I’m amazed to get a dress this lovely at an affordable price. See you next time on my next shop at your site and Thanks for the dress as well! Joanna
CD-9053 (Bates City, Missouri)
Hi, I have found a dress from your in-stock category at a sale price, CDCi001. But a day after, I received an email confirming my order and an email that my order is on-hold because of a wrong shipping method; I wonder why because it says that the dress was for immediate shipping so I have chosen overnight. Late afternoon, I sent an email at order desk asking why, I was amazed how fast you replied to my email. I sent my email 5pm and I got your reply at 8 pm containing an explanation that overnight shipping is applicable to US customers only. And that I need to change shipping to UPS International Express. My bad! I should have read your shipping policy carefully but that wasn’t a problem at all because I really like the dress so much and I am willing to pay just to have it. The last email I received from The Rose after I changed my shipping was an update that my order has been shipped out from their warehouse. Fantastic! The company’s method wasn’t complicated at all as long as you follow what they’ve advised you to do. Thanks for fixing things for me. I sure can rely on your site as what your other customers have testified at facebook. Francesca
CD-Ci001 (Cesnock, Australia)
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